Return Policy

We offer a 30 day 100% satisfaction guarantee on all Cuisinart appliances. If an appliance that you receive from us is damaged or defective, call our toll-free number and we will ship a replacement immediately and we will pay to have UPS pick up the damaged or defective item. If you are unhappy with an item, you may send it back for a refund of the purchase price and the original shipping charge. If you need to return an item that is not damaged or defective you must call us to request a return authorization number which must be written on the outside of the shipping carton. The return authorization number makes it possible for us to credit your account immediately when the item arrives at our warehouse. Our warehouse staff is not allowed to accept delivery of any packages that do not have a return authorization number visible on the outside of the package.

Please Note: Accessories and replacement parts may not be returned for refund - this is because we are unable to return accessories and replacement parts to the manufacturer. However, defective accessories and replacement parts will be replaced.